DocuWare News

 

When a hotel executive needs hospitality staffing for an event within 24-hour’s notice, LGC Hospitality provides an employee with the right experience and certifications to get the job done. LGC fills hospitality positions throughout the U.S. and processes paperwork for more than 50,000 applicants every year. The company issues W-2 forms for more than 24,000 temporary employees as well. LGC’s success hinges on the trust and solid relationships they build with their clients and employee candidates.

 

There are few topics in the press that generate more heat – and less light – than the role that automation, machine learning, and technology play in either creating or destroying jobs. 

Fortune magazine notes:

“The notion that robots or automation will take on the jobs of millions of people is a nagging source of anxiety for many people … workers ranging from truck drivers—of which there are an estimated 1.8 million in the U.S.— to airline pilots to paralegals to surgeons are already being affected by automation.”

I recently came across an interesting framework developed by Deloitte called the Four Faces of the CFO. It struck me that these four roles – steward, operator, strategist and catalyst -- are directly relevant to the content and document management challenges facing organizations. Let’s explore:

Back around 2009, I would raise the prospect of buying things online with my wife, and she would express security concerns and that she was uncomfortable handing off her credit card to “the web” and questioned whether it was particularly wise for me to be doing this sort of thing at all.  I would counter with, “You are comfortable giving your credit card to an 18-year-old in a restaurant who disappears with it for 10 minutes. How is that better?”

Overcoming the “not now” bias holding back many document management initiatives is often frustrating. Many organizations struggle with the The Why? The How? And the What? (of Document Management).

There was a time not that long ago when conversations about cloud solutions had almost a theological flavor. Organizations were either 100% committed to the cloud, or they would “never” consider trusting the cloud with their important business information.

If you’re office still relies heavily on paper processes and physical file storage, you might want to close your eyes now. Our team had a mixture of good-spirited laughs and “I can’t imagine” thoughts after watching the video below that appeared online this week. See what happens to this filing room as an employee innocently looks for a document.

Cloud office automation is the core building block for both departmental process improvement initiatives and for broader, organization-wide transformation. Without automation of core office processes, most digital transformation efforts rest on a foundation of sand.

I am frequently asked this question: “How big is the ECM industry?”

Much as I would LOVE a simple answer, every time I am asked, I usually flash to the phrase popularized by Mark Twain, and attributed to many: “There are three kinds of lies: lies, damned lies, and statistics.”

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