The Process

A Streamlined Process

Our Managed Print Services Programs use a process that streamlines the most valuable cost saving capabilities.

The first step of our process is the document assessment: our experts will analyze your current print fleet, potential cost savings and recommend the best deployment of your current equipment as well as the most appropriate MPS tools for your situation.

A second step is to integrate our cost saving tools with your document processes, including:

  • Real Time Reporting: Our program includes monitoring software that gives you real time insight into the status of your printer fleet. We also leverage this information to take care of service and supply needs proactively.
  • Pro-Active Supply Restocking: Our program will handle all supply management and reordering hassles with proactive supply restocking. When a printer cartridge reaches pre-set thresholds, we automatically ship a new cartridge directly to the unit.
  • Print Cartridges: you’ll be able to take advantage of quality print cartridges for every major brand of printer. You can choose from OEM cartridges or quality compatible cartridges.
  • Ongoing Optimization & Analysis: Once our program is in place, we’ll work with you on a regular basis to consider your changing business needs and review your usage trends. From this, we can collaborate to continually optimize your printing infrastructure.
  • Nationwide Service: Our nationwide service network is certified to provide on site support for every major print brand.
  • Help Desk Support: Each device will have our 800 support number. We will work to resolve the issue immediately, over the phone, and we’ll send a technician on site when needed.
  • Printers/Multifunction Systems: Our Managed Print Services programs do not require capital expendi-tures on equipment- we can work with what you already have. In some cases we may recommend additional equipment. You can choose from a portfolio of new and remanufactured printers and multifunction systems. These can even be bundled in your cost per page billing.

At Star Managed Services, we specialize in helping manage your printing needs. Contact us today to learn more and to get started immediately!